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  • Is a noissue mailer included in the sample pack?

    Yes, it is!

    To order a sample pack, head over to this page.


  • What is the best way to store noissue mailers for longevity?

    Compostable noissue mailers should be stored in a cool, dark, dry place to preserve their strength.

    If stored correctly, noissue mailers are strong enough to send parcels around the world for at least 9 months.

  • How durable are noissue mailers?

    Our bags perform much better than conventional plastic.


    They don’t break at the bottom when put under heavy weight, and are 100% waterproof. They are also tear-resistant by stretching to distribute the weight over the whole bag, rather than in just one section.


    This makes them much more robust, especially for repeat use!

  • What is the shelf life of noissue mailers?

    If stored correctly in a cool, dark, dry place, noissue mailers are strong enough to send parcels around the world for at least 9 months.

  • How see-through is the noissue mailer if there is no base color?

    The noissue mailer, without any base color is translucent and appears 'cloudy'. See photo below.

    Blank noissue mailers can be ordered at high minimum order quantities (MOQ), get in touch with the team here to enquire. 
  • Can I custom design a mailer for my business?

    You sure can!  


    Please note that our MOQ (minimum order quantity) for custom designs starts at approximately 30,000 units, depending on your size specification.  If this fits your business requirements, please get in touch with the team here


    We are currently working on ways to reduce this MOQ and make it more accessible. Should you wish to consider our regular stock noissue mailers, orders start at 100 units - you can check out the pricing for these on the noissue mailer page

  • How are noissue mailers shipped?

    noissue mailers are shipped in custom boxes right to your door! These come in packs of 100 or 250.

  • How do I dispose of my compostable noissue mailer?

    Our compostable mailers have been certified by the main industry bodies to break down within 90 days in a commercial composting environment, and 180 days in a home/community composting environment. 

    Because our mailers are made out of corn starch and PBAT, a bio-based polymer, they do not leave behind any of the damaging residues that plastics do when they break down. In short, it leaves the earth exactly as you found it!

    For disposal, all you need to do is remove any adhesive labels or stickers (unless they are compostable noissue stickers), then simply place your mailer in the compost and allow nature to do its work! If you live in an urban area and don't have a home compost, be sure to check with your local governing body on whether or not they accept certified compostable packaging materials at their facility. 

    For more information about composting in general, check out our blog.

  • What sizes are available for the compostable noissue mailer?

    noissue mailers currently come in 3 sizes:

    X Small    - 6.5" x 9" (165mm x 230mm) 

    Small       - 10.2" x 15" (260mm x 385mm)

    Medium  - 11.8" x 16.5" (300mm x 420mm)

    Large       - 14.5" x 18.8" (370mm x 480mm) 


    If you want to find out more about the compostable noissue mailer, you can see more info here.

  • Do you have certification for the compostable noissue mailers?



    Compostable noissue mailers are certified by leading global certifiers for commercial composting in 90 days and at home in 180 days.


    We hold certification from TUV (Europe) and ABA (Australia) meaning our bags meet the highest international standards for composting.

    If you would like any of the certification badges to add to your website, get in touch with the team here

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